With over 15 years of experience in customer service, Mayra is a dedicated professional known for her precision and efficiency. Bilingual and highly detailed-oriented, Mayra plays a critical role in supporting the firm’s insurance operations with the underwriting of new business and providing key support in evaluating and processing cases. Mayra’s background in quality control and customer service has shaped her meticulous approach to managing workflows and documentation. She works closely with RDK’s agency management software to help maintain accurate records and operational consistency. Mayra’s skillset greatly improves the client and advisor experience at RDK making her a highly valued member of the RDK team.